Security Guards’ Duties and Responsibilities

Security Guards’ Duties and Responsibilities

When you hire a security guard for your business, their main duty is to provide you protection. Protection to your company, staff, property, information, and customers.

But a trained security personnel gives you much more than protection.

They act as crime deterrents, work as the first point of information, and fortify your customer services with an added layer of convenience.

Here are some of the additional duties and responsibilities you can expect from a trained security officer at your business.

Remain visible

For the majority of common criminals, the presence of a security guard on site is enough to change their minds. For this reason, uniformed security guards are valued as effective crime deterrents.

This visibility also translates into a sense of security for the public, employees, and customers.

Observe and report

It is one of the most important duties of a security guard to remain vigilant and observe irregularities. Guards must need to familiarize themselves with the site and observe activities and interactions. If they see anything that seems out of the ordinary, it’s their main task to record it correctly and report to the relevant authority within the company.

Respond to emergencies

Security guards are trained to respond to emergencies effectively and efficiently. In most security and emergency situations, security officers are the first people that turn to for help and guidance. A trained security officer can detect and deal with hazards such as fire, earthquake, and bomb threats.

If such an incident occurs, your security personnel should act decisively to save lives, minimize damage, and keep order till emergency responders arrive.

Knowing the correct security protocols in these situations and activating them in time enables security officers to save lives and prevent serious damage.

Maintain law and order

In the workplace setting, security guards are also tasked with maintaining general law and order and ensuring no breach of workplace security takes place.

This includes enforcing company laws and policies, denying access to unauthorized people, and working as a liaison with national security offices. They are also required to keep an eye on the staff to ensure no theft or property damage takes place in the office. In case of a security breach or any other emergency situation, your security officer must note down the details and relay them to relevant in-house and government authorities in a timely manner.

Patrol the premises

There are patrol guards whose job it is to patrol the premises at regular and irregular intervals to detect irregularities and potential threats. While a regular security guard can be tasked to perform this role, it's better to dedicate this responsibility to another officer.

They can make rounds around the building, note down their times, and report if they see, smell, or hear anything out of the ordinary. Letting the staff, public, and customers know that your premises are constantly patrolled again works as a crime deterrent as well as a security blanket.

You can have security guards patrol your parking area, rooftop, basement, and other sites.

Identify safety hazards

Your stationed guards, patrol guards, and those monitoring the cameras are all responsible for identifying and detecting safety hazards. These hazards can be in the sense of security breaches in the IT room, a gas leak from the compound, or someone trying to sneak their way into the building.

An expert security guard should respond to these situations with a leadership mindset and take actions that are in line with the company policy.

Control access

Access control is at the core of modern security. It determines which people have access to specific physical areas of a building or specific pieces of information.

While a digital security expert can take care of the latter, it’s the physical access that needs to be controlled by the security on ground. They need to remain alert and watch people and vehicles coming in and leaving.

Following company security protocols, they make sure that no unwanted element can gain entry into the site or leave the premises unchecked.

Maintain public relations

Security guards in and outside the premises often double as information centers for those looking to find their way.

They often direct customers towards various areas in the building, point them towards people who might be better able to answer their queries, and perform administrative duties such as answer calls, take messages, and even work as company representatives when dealing with public safety officials.

Enforce safety protocols

Security guards employed by private businesses are tasked with the responsibility to enforce company-sanctiond safety protocols. These include workplace safety measures such as ensuring employees are wearing protective gear when handling sensitive material, complying with maximum weight handling guidelines, and also reporting unsafe working conditions to relevant company officials. Enforcing safety protocols also refers to actions taken during the time of emergencies. Taking charge, handling evacuations, calling for help, and maintaining crowd control till responders arrive.


For millions of businesses in the US, private security guards work as the first line of defense. They protect people, safeguard information, and watch over properties.

At Eagle Eye Patrol Inc., we help companies meet their goals by ensuring they work in a safe and worry-free environment. Our trained security personnel work as crime deterrents for those intent on harming your cause.

If you are looking for a security service that can fulfill all these tasks with a vigilant professionalism, call our offices at +1800-757-4118 and book a free consultation.

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